Personal details

When you create a personal account in Prisma, the information is copied to the page Personal details. You may edit your personal details, change your e-mail address or send in a request to change your personal number.

Edit personal details

1. Log in to your Prisma account.
2. Click on Personal details (A) on the tab MY PROFILE.
3. Click on Edit (B).
4. Edit your personal details.
5. Click on Save (C).

Change your e-mail address

The e-mail address is also your user name.
You can use your first or your secondary e-mail address if you want to reset your password.

1. Follow the instructions 1 – 3 in Edit personal details.
2. Enter the new e-mail address in E-mail (A).
3. Enter the new e-mail address once more in Confirm the new e-mail address/user name (B).
4. Click on Save (C).

Send a request to change your personal number

To change your personal number you must send a request. The personal number is checked manually, if the personal number is valid it will show in Personal details within a week.

1. Follow the instructions 1 – 3 in Edit personal details.
2. Click on Change personal number (A).
3. Enter the new personal number in New personal number (B).
4. Click on Send (C).
5. Click on Ok (D).
6. Click on Close (E).

Enter date of birth

If you have a Swedish citizenship, you must enter your personal number in Prisma.

1. Follow the instructions 1 – 3 in Edit personal details.
2. Untick the checkbox I have a Swedish personal number (A).
3. Enter Date of birth (B).
4. Click on Save (C).

Show the event log

1. Follow the instructions 1 – 2 in Edit personal details.
2. Click on Event log (A).
3. Click on Details (B).
4. Click on Close (C).
5. Click on Close (D).