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Personal details
When you create a personal account in Prisma, the information is copied to the page Personal details. You may edit your personal details, change your e-mail address or send in a request to change your personal number.
Edit personal details
- Log in to your Prisma account.
- Click on Personal details (A) on the tab MY PROFILE.
- Click on Edit (B).
- Edit your personal details.
- Click on Save (C).
Change your e-mail address
The e-mail address is also your user name.
You can use your first or your secondary e-mail address if you want to reset your password.
- Follow the instructions 1 – 3 in Edit personal details.
- Enter the new e-mail address in E-mail (A).
- Enter the new e-mail address once more in Confirm the new e-mail address/user name (B).
- Click on Save (C).
Send a request to change your personal number
To change your personal number you must send a request. The personal number is checked manually, if the personal number is valid it will show in Personal details within a week.
- Follow the instructions 1 – 3 in Edit personal details.
- Click on Change personal number (A).
- Enter the new personal number in New personal number (B).
- Click on Send (C).
- Click on Ok (D).
- Click on Close (E).
Enter date of birth
If you have a Swedish citizenship, you must enter your personal number in Prisma.
- Follow the instructions 1 – 3 in Edit personal details.
- Untick the checkbox I have a Swedish personal number (A).
- Enter Date of birth (B).
- Click on Save (C).
Show the event log
- Follow the instructions 1 – 2 in Edit personal details.
- Click on Event log (A).
- Click on Details (B).
- Click on Close (C).
- Click on Close (D).
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